Frequently Asked Questions and Patient Resource
Most patients do not need a referral, but some insurance plans may require one. Please contact our office or your insurance provider to confirm your requirements. Specifically, if you have a PPO or EPO plan with your insurance, you will not typically require a referral to see us.
Preparation instructions vary by procedure. Our team will provide detailed pre-procedure guidelines when you schedule your appointment. You can also review our Patient Preparation Guide.
Yes, our treatments are evidence-based and performed by board-certified pain specialists. We prioritize patient safety and use the latest techniques to ensure effective pain relief.
We strive to offer prompt appointments, ideally same day. Contact us to check current availability or request an appointment online.
Absolutely, we will try! Our clinic specializes in complex and chronic pain cases, including those that have not improved with previous treatments. We offer second opinions and advanced therapies.
Please bring a photo ID, insurance card, a list of current medications, relevant medical records, and any imaging results (X-rays, MRIs) if available.
To make sure you feel heard and have plenty of time with our providers, we're using a secure, AI-powered tool on our computers. This tool helps us accurately capture all the important details of your health history during your visit, so you won't feel rushed.
Absolutely! With experience seeing thousands of patients with all sorts of conditions, we are ready to at least weigh in on your options
Our clinic treats a wide range of pain conditions, including back pain, neck pain, arthritis, nerve pain (neuropathy), migraines, fibromyalgia, joint pain, and more. Visit our Pain and Spine Services page for a full list.
We offer advanced pain management treatments such as medication management, physical therapy, nerve blocks, epidural steroid injections, radiofrequency ablation, spinal cord stimulation, and regenerative medicine. Learn more on our Treatments and Services page.
During your first visit, our specialists will review your medical history, discuss your symptoms, perform a physical exam, and develop a personalized treatment plan tailored to your needs. You will be referred to more instructional videos and often we will text you more resources that will help you understand your condition.
We accept most major insurance plans, including Medicare. Please message our office to find our more or highlight this information when you Book an Appointment *link above!
In addition we aim to offer transparent, competitive cash pay pricing for nearly all of our services for cost savings to you and speed up your recovery.
Yes, we do! We understand that sometimes you need care quickly, and navigating insurance can be a hassle. That's why many of our clinic services are available at a clear, pre-set cash price.
If you choose to pay directly with a Health Savings Account (HSA) or credit card, you'll often find that we can offer same-day treatments and much quicker interventions. This is a great benefit because it allows us to bypass the often lengthy pre-authorization process that insurance companies typically require.
